Thursday, October 8, 2009

My Cable Isn't Working Properly, and Time Warner Cable Refuses to Fix It

The arrogance of big corporations is so annoying. This morning, my upstairs cable stopped working, though it is back on tonight. However, now my downstairs cable is messed up.

My cable box has an error message that says "bypass" on it, and they replaced the old system for finding shows with a new one that is incredibly clunky, slow to load, and doesn't work when you go through extra screens (each load slow) to find the place which should work properly.

I called Time Warner, and the tech support person said that she couldn't fix it because it is an "upgrade." A broken replacement for something that worked quite well is an "upgrade"? I finally understand why Judge Judy is famous for saying, "Don't pee on my leg and tell me it's raining."

Changing to FIOS or Dish network would be a pain, but if they don't fix this mess, I guess I'll have to.




emcitychris said...

We've been with Dish Network since 2000, no complaints. Even with our famous rain we don't lose the signal.

libhom said...

I checked Dish Network, and they don't have Logo. Oh well.